Privacy Policy
Last updated: 9 June 2026
Introduction
BetBank.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports betting analytics platform.
Information We Collect
Personal Information
- Email address
- Account credentials
- Profile information (such as your name and phone number)
Betting Data
- Bet history and performance
- Bookmaker preferences
- Analytics and statistics
Usage & Analytics Information
- Device type, operating system, and app version
- IP address and approximate location
- In-app activity — screens viewed, features and tools used, and session length and frequency
- Crash, error, and diagnostic data
We record in-app activity using our own first-party analytics to understand which features are used and to improve the app. This activity is associated with your account so we can measure and improve your experience. We do not sell this information.
Subscription & Notification Data
- Your subscription tier and status. Purchases are processed by Apple — we do not receive or store your full payment-card details.
- Push-notification device tokens, where you choose to enable notifications.
How We Use Your Information
- Provide and maintain our services
- Process your betting analytics and calculations
- Send you notifications and updates
- Improve our platform and user experience
- Ensure security and prevent fraud
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We share it only with the service providers that help us operate the app, and only as needed to do so:
- Apple — to process subscription purchases and billing through the App Store and to deliver push notifications.
- Supabase — our cloud hosting, authentication, and database provider, which stores your account and betting data on our behalf.
- Sports-data and image providers — odds, statistics, and player imagery are loaded from third-party sources and their content delivery networks. When that content loads, your device's IP address is shared with those providers to deliver it.
- Legal and safety — where required by law, or to protect our rights, our users, or the public.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide the service. When you request deletion, we remove or anonymise your personal data within a reasonable period, except where we are required to keep it to comply with legal obligations, resolve disputes, or enforce our agreements.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Export your data
Children's Privacy
BetBank.ai is intended only for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.
International Data Transfers
We are based in Australia. Your information may be stored or processed by our service providers on servers located outside Australia. Where that occurs, we take reasonable steps to ensure your information is handled consistently with this policy and applicable law.
Governing Law
This Privacy Policy is governed by the laws of New South Wales, Australia. BetBank.ai is operated by ESK Solutions Pty Ltd (ABN 12 690 345 469). We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@betbank.ai.